All Bun~Bun orders, including our cat hair accessories, are shipped prepaid and include all shipping charges, duties, and taxes. Due to the nature of the products, we cannot accept returns due to hygienic reasons – but, to assure you of quality satisfaction, all products are individually inspected both after the production process and also before shipping; as well, every item is placed in its own imprinted velvet pouch (our gift to you) and then wrapped in bubble wrap and then placed in an imprinted Bun~Bun bubble-padded envelope. Upon receipt of the order and, in the highly unlikely event that there is any damage, please send us pictures of the outside envelope (front & back) and also a picture of the item, along with a brief description of the problem. Send the information within 24 hours of receipt to order.desk@harietteshare.com.
