All Bun~Bun orders are shipped prepaid and include all shipping charges, duties, and taxes. Due to the nature of the products, we cannot accept returns for hygienic reasons – but, to assure you of quality satisfaction, all products, including our gold and pearl-style hair accessories, are individually inspected both after the production process and also before shipping; as well, every item is placed in its own imprinted velvet pouch (our gift to you) and then wrapped in bubble wrap and then placed in an imprinted Bun~Bun bubble-padded envelope. Upon receipt of the order and, in the highly unlikely event that there is any damage, please send us pictures of the outside envelope (front & back) and also a picture of the item, along with a brief description of the problem. Send the information within 24 hours of receipt to order.desk@harietteshare.com.
